Halusch

Wi-Fi at Wolseley Lodge We decided for the the 2013 season to offer include the Wi-Fi service at the Lodge without any extra charge, and they arn't buried in other rates (rates haven't changed over the last 2 years). We were not aware that some people have a problem that we are typing the password into their device. We are not big cooperation with PR-management, IT-department, HR-mangament, Plumbing/electric/septic warehouse, Marina-workshop etc...... But I have roughly 25 nails in my office wall with diff. heads and somtimes I mix them up... sorry

Dear Pigeontroller, Yes you are right 2 Chapters of Musky Canada are not staying with us anymore as a group with their outing. (For F-Fast: I probably told you that the Musky Canada group is still staying in the Wolseley Bay area.) The Musky Canada experience was quite interesting, we held up to our commitments and provided everything what was asking for by the Organizer. Again we would like to ask everyone to come forward with a concern/request at the time you are at the Lodge, and we will try the best to find an explanation/solution. Both sides learned from it and its past now. For people not involved I would ask you to always see both sides of the coin.

Dear Balsam Laker, The Wolseley Lodge is sorry and we like to apologize that you didn't get served in a reasonable timeframe. Due to the changes in our Restaurant/Dining room we made the error to have a free fish fry for our Camp guest from 5-6pm on Sundays and open the Restaurant for reservations from 5-8pm, As we like to cook everything fresh we couldn’t keep up to serve all of the customers at the same time. We changed the time for the restaurant to 6-8pm and the free fish fry for our camp guest stays at 5-6pm. "Open Restaurant" The Wolseley Lodge was the last Lodge on the French River & Area which operated an open Restaurant for the public, why did other Lodges closed that service many years earlier....? I’m a friend of a clear word and we don’t have to hide anything and are willing to answer questions of our customers. Operating an open Restaurant was a big commitment on our side to offer an extra service for many customers in the area. It involves not only a Chef on payroll, we hat 2 cooks, 2 waitresses and a helper for the busy times (+ 3 more fir the buffet night). Over the last 2-4 years the economy dried out and we had an average of 5-15 meals a day in the Restaurant besides the Fri-buffet. We had to change the business, we didn’t like it but it was not feasible to operate the Restaurant, and we don’t like to hear that from a bank manager when it is to late. On this topic I express several times that a Lodge is a business and not a charity, and my apologies if this offended you. It bugs us a lot that we had to do these changes, but I guess many people have experiences similar situations over the 5 years in this kind of resession. We are still offering for The Wolseley Lodge guests our All Inclusive “American Plan” 7 days a week and for our Housekeeping guest the Dining room is available on reservation only Thursday – Sunday. I would like to ask everyone to come forward with a concern/request at the time you are at the Lodge, and we will try the best to find a solution. Please keep in mind owners like us are running 14-16h 7 days/week from May - October and we are only humans. Harald Lutte Wolseley Lodge