RenzJardi

Good evening to all. First, please bear with my english (english is not my mother tongue). I had the same problem last May 2019. They (Xwrp London) insisting that my warranty refund claim is voided because i exceeded on the kilometers before it reach the expiration date of the warranty refund contract. So i asked them to find and read the clause on the contract that states that my warranty refund claim will be voided because i excedeed the mileage. They cant answer my question but they arrogantly insisting that may refund claim is voided and the decision is final. After a couple of weeks of telephone arguments with Xwrp London office. What i did is, i talk to the dealership manager where i bought my car and the XWRp contract. I told them my situation, and ask them to back me up against Xwrp London to get my refund. At first they refused to help me. There reason is that i should go after Xwrp London not them. So i informed them that i will file a claim against them (Dealership) and Xwrp London. And then Tadddaaaa!!!! The Managers tone of voice changed rapidly. They agreed to pay me the amount that i paid for the Xwrp contract. Good luck to all.

Thank you Amber for the reply. I think they are right. We should take them to a Small Claims Court. Good luck to us.

Hello Amber! I have the same problem against XWRP. Any update with your case?